Privacy Policy

PRIVACY POLICY

Global Trust Networks Co., Ltd. (hereinafter referred to as "the Company") considers that it is an important responsibility to properly handle personal information related to customers while providing appropriate business services. We are here. Based on this personal information protection policy, we will establish and implement a personal information protection management system, and all employees involved in business activities will work together to realize the appropriate handling of personal information.

  1. Regarding proper acquisition, use and provision of personal information

    In consideration of the content and scale of the business, we will acquire personal information in the appropriate way to the extent necessary for business execution. Utilization of personal information shall be within the range of specified purpose of use, and when changing purpose of use, notify the person in advance and obtain consent beforehand. Personal information will not be offered to third parties without your consent unless you consign your business to accomplish the purpose of use. In order to prevent the use and provision of purposes other than purpose, use and provision of personal information is carried out by the personal information protection manager after confirming its appropriateness. We also strengthen our control activities through voluntary inspections, internal audits and other activities.

  2. Safety control measures for personal information protection

    (1) Preventive measures against leakage, loss, damage, etc. of personal information

    The Company implements appropriate security measures to prevent the leakage, loss, damage, etc. of personal information. We also conduct education and supervision for employees to ensure these thoroughness. When consigning personal information handling work outside the company, selection and supervision of outsourcer is strictly done.

    (2) Corrective action against leakage, loss, damage, etc. of personal information

    In the event of leakage, loss, damage, etc. of personal information, we will make top priority on prevention of damage expansion, promptly take corrective action, investigate the cause, and try to prevent recurrence. In addition, we will report information on accidents to relevant parties and related organizations to the extent necessary.

  3. Compliance with laws, guidelines established by the government, other norms

    Our company complies with the law concerning the handling of personal information and related laws, guidelines established by the government, norms of affiliated organizations, etc. In addition, it supports GDPR.

  4. Continuous improvement of personal information protection management system

    We will implement and maintain a management system related to the protection of personal information and regularly review it and make efforts to continuously improve it.

  5. Complaints about personal information, correspondence to consultation

    In case of making complaints, consultation concerning handling of personal information to our company, please contact the "personal information inquiry window" below. In addition, we will respond to inquiries regarding our personal information protection as follows.

【Personal information inquiry window】
TEL: 03-6804-6801
Mail: privacy@gtn.co.jp

  • Global Trust Networks Co., Ltd.
  • Hiroyuki Goto, President and Representative Director
  • First edition established December 15, 2016
  • Revision date June 01, 2019

* This privacy policy may be revised in accordance with changes in laws and regulations.

Information on personal information

  1. Purpose of use of personal information

    Global Trust Networks Co., Ltd. (hereinafter referred to as "the Company") is as shown in the table below. () Is attached to the personal information as retained personal data, such as notification of purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties. You can make a claim.
    We may outsource all or part of the handling of personal information in order to facilitate our business. In this case, we will select a person who meets the sufficient protection level, start concluding a contract regarding the handling of personal information with the contractor, and carry out appropriate supervision.

    Types of personal information purpose of use
    (Employment Agency business)

    • Customer (member) information
    • For membership registration pertaining to service provision
    • For carrying out business related to service provision
    • For billing to accepting companies
    • For various guidance
    (Real Estate Brokerage Business)

    • Customer information
    • Payment status of rent etc.
    • Real Estate Owner Information
    • For providing property information
    • For mediation of real estate rental
    • To perform a move-in screening
    • For rental property management
    • For rent etc. request
    • For relocating related merchandise introduction
    • For various guidance
    (Guarantee business)

    • Customer information
    • Payment status
    • To provide services accompanying guarantee consignment contracts and lease warranty contracts
    • For contract screening
    • To cooperate with receivables management and settlement of receivables and payables after the end of the lease agreement
    • For various guidance
    (Support business)

    • Customer information
    • For credit decisions regarding support service contracts
    • For business execution and after-sales service implementation related to service provision
    • For insurance contract procedures
    • For various guidance
    (Telecommunications business)

    • Customer information
    • Payment status
    • Customer call history information
    • For carrying out business related to service provision
    • For contract change
    • For contract screening
    • For billing calculation
    • For billing
    • To provide after-sales service
    • For various guidance
    (Credit card issuance reception business)

    • Customer information
    • For application procedure
    • For various guidance
    (Registered Support Organization for the Specified Skilled Worker Program project)

    • Customer information
    • For carrying out business related to service provision
    • To hold a seminar
    • For various guidance
    (Travel industry)

    • Customer information
    • For arrangements of services provided by the transportation / accommodation building and procedures for receiving those services
    • For insurance procedures
    • For the convenience of customers' shopping at the souvenir shop
    • For various guidance
    (News media service)

    • Customer information
    • Interviewee information
    • Identification for member login
    • E-mail guidance when delivering new articles
    • For article publication
    • For various guidance
    • Business attached to each of the above items
    Customer family information
    • For emergency contact
    Call voice data
    • In order to confirm the contents of call reception and inquiries
    Image of Security Camera
    • For security management on crime prevention
    Various inquiry information
    • For various inquiries
    • For various guidance
    Recruitment applicant information
    • For judgment of recruitment of human resources we need
    In-service information
    • For personnel management work and business contact
    Retiree information
    • For personnel management work of retired people specified by law and for communicating according to necessity for social gathering etc
  2. Handling of personal information

    (1) How to obtain personal information

    Individuals by legal and fair means in compliance with relevant laws and regulations through your cooperation by visiting our store or making reservations from our website, applying and contracting, filling out questionnaires, and confirming family information as emergency contact information. We will collect information and non-personally identifiable information (see "6. Cookies").
    It is necessary to provide the information necessary for the fulfillment of the contract, but other information can be provided voluntarily unless otherwise specified.

    (2) Management and protection of personal information

    For customer's personal information and non-personally identifiable information, we will try to protect the security sufficiently to prevent loss, destruction, alteration, leakage, etc. of the information, such as encrypting the communication when it is acquired through the website. , We will always take necessary and appropriate measures to keep personal information accurate and up-to-date. In addition, we will not store the personal information we hold beyond the purpose of acquisition and the specified storage period.

  3. Use of personal information and disclosure and provision to third parties

    We will not use your personal information for any purpose other than those described above without your consent. Except in the following cases, we will not disclose or provide your personal information to third parties without your consent.

    • Customers to affiliated real estate companies, Employment Agency companies, credit card issuers, other business organizations necessary for Lifestyle Support Department business, travel companies, hotel companies, insurance companies, airlines, souvenir shops to provide services When providing on behalf of the person
    • When based on laws and regulations
    • When it is necessary to protect human life, body or property, and it is difficult to obtain the consent of the customer, it is particularly necessary to improve public health or promote the healthy development of children In cases where it is difficult to obtain the consent of the customer, such as when it is based on a legal request
  4. Provision to third parties in foreign countries

    Our overseas branch offices * (Global Trust Networks Vietnam Co., Ltd., Global Trust Networks Korea Co., Ltd., GTN HOMES Real Estate Agency Co., Ltd.) , Global Trust Networks Mongolia Co., Ltd.), and in connection with this consignment, personal data may be provided in order to achieve the purpose set forth in "1. Purpose of use of personal information". * A group company wholly owned by GTN.

    (1) Foreign name

    Vietnam, South Korea, Mongolia

    (2) System for protection of personal information in the foreign country

    Vietnam, South Korea, Mongolia

    • The system for personal information protection in the foreign country is described in the survey results of the Personal Information Protection Commission (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku), so please check it. please give me.
    • When providing personal data to a third party in a foreign country, the Company shall supervise the third party as necessary and appropriate for the protection of personal information.
    • The Company shall provide personal data to a third party in a foreign country (excluding foreign countries that have a system for the protection of personal information at the same level as Japan). We will obtain the consent of the person after showing the measures taken by a third party to protect personal information. However, if the third party has taken measures equivalent to the Act on the Protection of Personal Information, we will provide information on the measures at the request of the person instead of the consent of the person.
  5. Well-known matters regarding retained personal data

    We will announce the following items when handling retained personal data.

    (1) Our name and representative

    Global Trust Networks Co., Ltd. (Toshima-ku, Tokyo)
    Hiroyuki Goto, President and Representative Director

    (2) Personal information protection manager

    管理本部 部長(03-6804-6801)

    (3) Purpose of use of all retained personal data

    See “1. Purpose of using personal information”

    (4) Measures taken for the security management of retained personal data

    ① Formulation of basic policy
    ・ Formulate and publish "Privacy Policy" to ensure proper handling of personal data

    (2) Development of discipline regarding the handling of personal data
    ・ We will determine the handling method, responsible person / person in charge, and their duties at each stage of acquisition, use, storage, provision, deletion, disposal, etc.

    ③ Organizational safety management measures
    ・ A personal information protection manager has been appointed as the person responsible for handling personal data.
    ・ Clarify the range of employees who handle personal data and the personal data handled by the employees.
    ・ Establish a reporting and communication system in case of grasping facts or signs that violate laws and regulations
    ・ Has a privacy mark and builds and operates PMS

    ④ Human safety management measures
    ・ Implementation of regular training for employees regarding points to note regarding the handling of personal data
    ・ Describe the matters related to confidentiality of personal data in the work regulations and obtain a confidentiality pledge at the time of entering and leaving the company.

    ⑤ Physical safety management measures
    ・ Implementation of entry / exit management in areas where personal information is handled
    ・ Implementation of measures to prevent viewing of personal information due to locked storage, etc.

    ⑥ Technical safety management measures
    ・ Limited access to personal data by access control
    ・ Introduction of a mechanism to protect information systems that handle personal data from unauthorized access or software from the outside

    ⑦ Understanding the external environment
    ・ Implement safety management measures after understanding the system regarding the protection of personal information in the country where each of our overseas branches is located.

    (5) Contact for inquiries and complaints regarding the handling of retained personal data

    Name of the recipient: Personal Information Protection Manager
    Address: 1-21-11 Higashi Ikebukuro, Toshima-ku, Tokyo 2nd Floor Oak Ikebukuro Building
    Phone: 03-6804-6801
    FAX: 03-6804-6802

    (6) The name of the authorized personal information protection organization to which the Company belongs and the address to which the complaint can be resolved.

    ※ Our company does not belong to authorized personal information protection organization.

    (7) Request method for disclosure, etc.

    Refer to "3. Procedure to respond to requests for disclosure of personal information"

    (8) Right to file a complaint

    当社に個人情報をご提供いただいたお客様は、いつでも監督当局(お客様の住所地、勤務先またはGDPRがあったとされるEU加盟国の監督当局)に苦情を申し立てる権利があります。その場合、当社としては、監督当局にご連絡頂く前に、苦情への対応の機会をいただきたく、上記の苦情等への申し出先まで事前のご連絡をお願いいたします。

  6. Procedure to respond to requests for disclosure of personal information

    If there is a request from the customer himself, we will notify you of the purpose of use of personal information, disclose it, correct / add / delete the contents, suspend or delete the use or request to stop providing to a third party, and personal information Complaints and consultations will be handled by the PMS Secretariat (Phone: 03-6804-6801). However, if the requested personal information cannot be disclosed due to laws and regulations, or if the storage period of our company has passed, notification of the purpose of use of the customer's personal information, disclosure, correction / addition of contents・ Please note that we cannot respond to deletion, suspension of use, erasure, or suspension of provision to third parties.

    【What to send】

    Please fill in the following items on the prescribed form.
    ① The address, name, telephone number and seal of the customer himself / herself
    ② Invoice date
    ③ Information for identifying personal information requested for disclosure

    (2) Certificate indicating that you are the principal and the agent

    For yourself
    • One of driver's license, passport, insurance card of health insurance, copy of residence card
    In the case of an agent
    • Power of attorney denoting proxy (mandatory)
    • One of the personal seal certificate of the principal stamped in the power of attorney, the identity confirmation document of the agent

    (3) Commission: 1,000 yen (only for notice or disclosure of purpose of use)

    【Send to】
    Address: 1-21-11 Higashi Ikebukuro Toshima-ku, Tokyo 170-0013 Tokyo Oak Ikebukuro Building 2F
    Global Trust Networks Co., Ltd. Personal Information Protection Manager

    ※ If an agent is charged, please contact the PMS secretariat. In addition, those who can request an agent are limited to the following people.

    • Legal representative of a minor or adult ward
    • An agent who has been delegated by the principal for requesting disclosure etc.

    When we receive the above request, we will carry out the necessary investigation and respond within two weeks by the method described in the application form.

  7. About cookies

    We use cookies on our website to protect your privacy and improve your convenience. In addition, we may use cookies, JavaScript, and other technologies to obtain attribute information that cannot be identified from the information provided, or the user's action history on the site. However, cookies and activity history do not contain any personal information. When browsing or using services on each website, you need to agree to the acquisition. You agree to continue browsing or using the services on each website.
    If you wish, you can set your browser settings to reject or disable the acceptance of cookies. However, in that case, some functions of this website will not be available.

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