TRUST CALL(Daily life support)
Our multi-lingual customer support is reliable、secure, easy and convenient!
Removing concerns for property owner and management company even after moving in!
“TRUST CALL” gives solutions to all the problems.
Many foreigners have hard time understanding the system of Japanese property lease. GTN’s customer service will deal with your problems promptly and carefully.
There is no extra cost for “Trust Call” as it is included in the guarantee service.
Worries of management company
“How do I explain them the rules of garbage diposal?”
“How do I tell them not to make noise at night-time?”
“It is so hard to clarify the final payment for moving out.”
“I cannot find them when they are temporary back to their country…”
“I want to explain them the renewal fee.”
Worries of foreign tenants
“How can I terminate my lease contract?”
“What should I do if I want to temporarily return to my country?”
“How can I start using electricity, gas and water?”
“I don’t know how to pay rent or transfer money from my bank account.”
“The facility in my room is not working but I can’t explain it to the management company.”
- 1. Simultaneous interpretation for contract signing ･･･ 7,000yen (Transportation fee and consumption tax included)
To help to give explanation of important contract terms.
- 2. Accompanying moving out ･･･ 10,000yen (Transportation fee and consumption tax included)
To help to calculate the cost for terminating contract and assist with other extra processes.